Partnering with wellness practices to build the systems, processes, and operational foundation that support long-term growth. We handle the infrastructure so you can focus on the healing.
From solo therapists to multi-location studios, we adapt our systems to your scale.
A connected suite of services designed to work together — so nothing falls through the cracks.
Customized tech stacks for scheduling, client portals, and automated billing that actually work for your workflow.
Professional handling of new inquiries, insurance verification, and intake paperwork to ensure a seamless first touch.
HIPAA compliance audits and HR support for onboarding new practitioners and maintaining operational standards.
Specialized financial reporting for wellness businesses, tracking practitioner payouts and membership churn.
Juniper Operations is a boutique operations partner built exclusively for the health and wellness industry. We partner with therapists, studios, retreats, wellness events, and behavioral health practices to manage the systems, workflows, and admin routines that keep a small business running smoothly.
We work as a true extension of your team. That means learning your rhythm, protecting your standards, and treating your clients with the same care you would — not just checking tasks off a list.
Wellness-only. We understand HIPAA, insurance, membership models, and the rhythm of a practice.
Embedded, not outsourced. We become a quiet extension of your team, not a ticket queue.
Hours in your week, calm in your inbox, and confidence that the business is being cared for.

Hi, I'm Erin, founder of Juniper Operations. I've always enjoyed being the person behind the scenes making things run smoothly. My career has taken me from working the front desk at boutique fitness studios to leading operations for growing healthcare organizations, where I've managed teams, built scalable systems, and supported hundreds of clients across multiple states. Along the way, I've also worked directly with clients in psychiatric care, where I saw firsthand how life-changing quality care can be. That experience reinforced something I still believe today: when practitioners have the right support behind them, they're able to show up more fully for the people they serve. Working in both boutique wellness businesses and larger healthcare organizations has given me a unique perspective. I understand what it takes to create an exceptional client experience from the moment someone walks through the door, and I know how strong operations make it possible for a business to grow without losing the quality of care that sets it apart. Today, I partner with wellness businesses to manage the systems that keep everything running behind the scenes. I don't believe in overcomplicating operations or forcing businesses into cookie-cutter processes. Every practice is different, and my goal is to create and maintain systems that fit the way you work, support your team, and give you more time to focus on caring for your clients.
Monthly retainers designed to scale with you — from solo practitioners to multi-location studios.
Part-time admin support for solo practitioners and early-stage studios.
Embedded operations for growing practices with a small team.
A dedicated back office for multi-location studios and clinics.
Need something custom? We also offer one-time systems setup projects. Get in touch.
We audit your current tech and admin bottlenecks to find where you're losing energy.
Our team embeds into your business, setting up optimized tools and taking over the daily inbox.
Ongoing operational support and monthly reporting to keep your business running smoothly.
Book a discovery call to discuss a custom operational plan for your practice.
Schedule Discovery Call