Strong Operations, Sustainable Growth.

Partnering with wellness practices to build the systems, processes, and operational foundation that support long-term growth. We handle the infrastructure so you can focus on the healing.

Purpose-built for practitioners

From solo therapists to multi-location studios, we adapt our systems to your scale.

Therapists
Boutique Fitness
Retreat Centers
Behavioral Health
Massage & Bodywork
Wellness Events

Holistic operations

A connected suite of services designed to work together — so nothing falls through the cracks.

01Systems Setup

Customized tech stacks for scheduling, client portals, and automated billing that actually work for your workflow.

02Client Admin & Intake

Professional handling of new inquiries, insurance verification, and intake paperwork to ensure a seamless first touch.

03Compliance & Hiring

HIPAA compliance audits and HR support for onboarding new practitioners and maintaining operational standards.

04Bookkeeping

Specialized financial reporting for wellness businesses, tracking practitioner payouts and membership churn.

About Juniper Operations

A quiet back office for calm, well-run practices.

Juniper Operations is a boutique operations partner built exclusively for the health and wellness industry. We partner with therapists, studios, retreats, wellness events, and behavioral health practices to manage the systems, workflows, and admin routines that keep a small business running smoothly.

We work as a true extension of your team. That means learning your rhythm, protecting your standards, and treating your clients with the same care you would — not just checking tasks off a list.

Our focus

Wellness-only. We understand HIPAA, insurance, membership models, and the rhythm of a practice.

How we work

Embedded, not outsourced. We become a quiet extension of your team, not a ticket queue.

What you get back

Hours in your week, calm in your inbox, and confidence that the business is being cared for.

Portrait of the Juniper Operations founder
Meet the Founder

Operations built on lived experience in wellness.

Hi, I'm Erin, founder of Juniper Operations. I've always enjoyed being the person behind the scenes making things run smoothly. My career has taken me from working the front desk at boutique fitness studios to leading operations for growing healthcare organizations, where I've managed teams, built scalable systems, and supported hundreds of clients across multiple states. Along the way, I've also worked directly with clients in psychiatric care, where I saw firsthand how life-changing quality care can be. That experience reinforced something I still believe today: when practitioners have the right support behind them, they're able to show up more fully for the people they serve. Working in both boutique wellness businesses and larger healthcare organizations has given me a unique perspective. I understand what it takes to create an exceptional client experience from the moment someone walks through the door, and I know how strong operations make it possible for a business to grow without losing the quality of care that sets it apart. Today, I partner with wellness businesses to manage the systems that keep everything running behind the scenes. I don't believe in overcomplicating operations or forcing businesses into cookie-cutter processes. Every practice is different, and my goal is to create and maintain systems that fit the way you work, support your team, and give you more time to focus on caring for your clients.

5+
Years in wellness ops
300+
CLIENTS SUPPORTED
1:1
Dedicated partnership
Engagement Models

Partnership that fits your practice.

Monthly retainers designed to scale with you — from solo practitioners to multi-location studios.

Essentials
Starting at
$1,500/mo

Part-time admin support for solo practitioners and early-stage studios.

  • Inbox & inquiry management
  • Scheduling & calendar upkeep
  • Intake paperwork handling
  • Monthly ops check-in
Book a discovery call
Growth
Starting at
$3,500/mo

Embedded operations for growing practices with a small team.

  • Everything in Essentials
  • Systems setup & integrations
  • Practitioner onboarding support
  • Bookkeeping & payout tracking
  • Bi-weekly strategy calls
Book a discovery call
Full Ops
Starting at
$6,500/mo

A dedicated back office for multi-location studios and clinics.

  • Everything in Growth
  • HIPAA & compliance audits
  • HR & hiring support
  • Custom monthly reporting
  • Priority response, weekly syncs
Book a discovery call

Need something custom? We also offer one-time systems setup projects. Get in touch.

Restoring balance to your business.

01

Discovery

We audit your current tech and admin bottlenecks to find where you're losing energy.

02

Integration

Our team embeds into your business, setting up optimized tools and taking over the daily inbox.

03

Maintenance

Ongoing operational support and monthly reporting to keep your business running smoothly.

Ready to regain your time?

Book a discovery call to discuss a custom operational plan for your practice.

Schedule Discovery Call