Growth with Strong Roots.
Partnering with wellness practices to build the systems, processes, and operational foundation that support long-term growth. I handle the infrastructure so you can focus on the healing.
Practices I know well
A starting point, not a boundary. If your wellness business isn't on this list, the admin pressure usually looks the same — and so does the fix.
Holistic operations
A connected suite of services designed to work together — so nothing falls through the cracks.
01 — Build the infrastructure
Systems, workflows, tech stack, automation, SOPs
02 — Keep the business moving
Inbox, intake, scheduling, billing, client administration
03 — Support the team
Hiring, onboarding, HR administration, clinician operations
04 — Make growth manageable
Reporting, process improvement, capacity planning, operational strategy
Events & vendor sourcing
A focused service rather than part of the everyday ops work: I source and contract vendors, build the run-of-show, handle ticketing and registration, run the day-of, and close out the paperwork after.
Offered as a standalone project or alongside ongoing support — retreats, launches, workshops, and wellness gatherings of any size.
Talk about your eventGrowth is exciting. Keeping up with it is a different story.
Juniper exists for the part of growing a business that doesn't always make it onto the vision board.
The workflows. The hiring. The billing. The intake process. The things that live in someone's head because nobody has had time to build the system yet.
I work alongside growing wellness practices to make the operational side of the business feel less overwhelming and a lot more manageable. Not by handing over a playbook and walking away, but by getting in the weeds and actually helping build, fix, and run the things that need attention.
The name Juniper comes from the idea of growing with strong roots. Juniper is resilient, adaptable, and evergreen—qualities that feel especially fitting for businesses that are constantly changing and becoming something new.
Because sustainable growth isn't just about getting bigger.
It's about building something strong enough to hold what comes next.
A quiet back office for calm, well-run practices.
Juniper Operations is a boutique operations partner built exclusively for the health and wellness industry. I partner with health care practices, boutique fitness studios, behavioral health and holistic wellness providers, and wellness event organizers — and with any small wellness business whose admin has outgrown the founder — to manage the systems, workflows, and admin routines that keep a business running smoothly.
I work as a true extension of your team. That means learning your rhythm, protecting your standards, and treating your clients with the same care you would — not just checking tasks off a list.
Wellness-only. I understand HIPAA, insurance, membership models, and the rhythm of a practice.
Embedded, not outsourced. I become a quiet extension of your team, not a ticket queue.
Hours in your week, calm in your inbox, and confidence that the business is being cared for.
Hi, I'm Erin.
I've spent the last few years working in wellness and healthcare operations, and somewhere along the way I realized that the part of the job I actually loved most was figuring out how to make everything work better.
I like the messy stuff. The processes that don't make sense, the things that keep getting pushed off, the systems that worked when a business was smaller but don't anymore. I genuinely enjoy coming in, figuring out what's going on, and making things easier.
I've worked everywhere from boutique fitness studios to growing healthcare organizations, so I've seen a lot of different sides of the industry. I've also seen how quickly the behind-the-scenes work can become overwhelming when a business starts growing.
That's really where Juniper came from.
I wanted to create the kind of support I wish more growing businesses had. Someone who can actually come in and help do the work, not just tell you what you should be doing.
Every business is different, so I don't believe in forcing everything into the same systems or handing over a giant operations manual and calling it a day. I want to understand how your business works, what's getting in the way, and what would actually make your life easier.
Partnership that fits your practice.
These are the three ways I typically work with wellness practices. Every engagement is scoped individually, so we land on the right level of support before anything is quoted.
Part-time admin support for solo practitioners and early-stage studios.
- Inbox & inquiry management
- Scheduling & calendar upkeep
- Intake paperwork handling
- Monthly ops check-in
Embedded operations for growing practices with a small team.
- Everything in Essentials
- Systems setup & integrations
- Practitioner onboarding support
- Bookkeeping & payout tracking
- Bi-weekly strategy calls
A dedicated back office for multi-location studios and clinics.
- Everything in Growth
- HIPAA & compliance audits
- HR & hiring support
- Custom monthly reporting
- Priority response, weekly syncs
Event and vendor sourcing is a specialized service — available on its own or layered onto any level of support above.
Pricing isn't a menu here. After a discovery call I'll send a written proposal scoped to the work your practice actually needs — whether that's a monthly retainer, hourly support, or a one-time project.
Book a discovery callNeed something one-off? I also offer project-based systems setup. Get in touch.
Restoring balance to your business.
Discovery
I audit your current tech and admin bottlenecks to find where you're losing energy.
Integration
I embed into your business, setting up optimized tools and taking over the daily inbox.
Maintenance
Ongoing operational support and monthly reporting to keep your business running smoothly.
Ready to regain your time?
Book a discovery call to discuss a custom operational plan for your practice.
Schedule Discovery Call